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PREVIOUS SPEAKERS:
Nicola Dandridge, Thompsons Solicitors and Director DDARAP

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Title:
DDA : Over-Regulation or under-protection?

Justification and reasonableness

How far is an employer expected to accommodate the needs of a disabled worker? Is it enough for an employer to behave reasonably, or is their conduct to be measured against objective standards of good practice?

The extent of an employer’s obligations under the DDA is primarily regulated by the justification defence and the "reasonableness" requirement of the adjustment provisions.

Section 5(1) - justification for less favourable treatment

1.1 Section 5(3) :-

"treatment is justified if, but only if, the reason for it is both material to the circumstances of the particular case and substantial."

Paragraph 4.6 of the Code expands : "material" means that the reason for the treatment must relate to the individual circumstances and "substantial" means not just trivial or minor. H J Heinz Co Ltd v Kenrick 2000 IRLR 144 EAT confirms that relating to the individual may refer to the circumstances of both worker and employer (paragraph 19 approving Baynton v Saurus General Engineers Ltd 1999 IRLR 604), and that the threshold is low.

Is materiality assessed subjectively or objectively? Do the requirements to be material and substantial apply only to the employer’s decision itself, or do they extend to the prior investigation and considerations which underpin the decision?

1.2 Following Post Office v Jones 2001 IRLR 384 CA, a distinction may need to be drawn between cases in which an employer has to exercise discretion in relation to health and safety, and cases where they do not.

Jones addressed this issue in the context of a health and safety dismissal case that, unusually, proceeded to appeal solely on the basis of s5(1). In the leading judgement LJ Pill distinguishes between the two in paragraphs 25 and 26:

"The respondent obtained what are admitted to be suitably qualified and expert medical opinions. Upon the basis of those opinions, the respondent decided that the risk was such as to require the less favourable treatment.The respondent asserts in this case that the risk arising from the presence of diabetes is material to the circumstance of the particular case and is substantial.

The present problem will typically arise when a risk assessment is involved. I am not doubting that the employment tribunal is permitted to investigate facts, for example as to the time-keeping record of the disabled person or as to his rate of productivity. Consideration of the statutory criteria may also involve an assessment of the employer’s decision to the extent of considering whether there was evidence on the basis of which a decision could properly be taken. Thus if no risk assessment was made or a decision was taken otherwise than on the basis of appropriate medical evidence, or was an irrational decision as being beyond the range of responses open to a reasonable decision-maker,.. the employment tribunal could hold the reason insufficient and the treatment unjustified. I cannot accept, in a case such as the present, involving an assessment of risk, that Parliament intended in the wording adopted to confer on employment tribunals a general power and duty to decide whether the employer’s assessment of risk is correct."

A subjective test is therefore proposed. According to LJ Pill, the defence requires there to be (i) a risk assessment, (ii) appropriate expert evidence underpinning the decision, and (iii) a rational decision. So an apparently rational decision alone is not enough : materiality (and substance?) require the employer to obtain "appropriate" evidence, and to follow appropriate procedure of obtaining a risk assessment prior to reaching a decision.

Does the materiality have to be substantial, or does "substance" apply only to the quality of the ultimate decision? See Lady Justice Arden, paragraphs 34 to 39.

The Code at paragraph 4.6 provides no examples of health and safety/risk assessment type cases.

Does the Jones ratio extend beyond risk assessments to cases where an employer places reliance on a medical opinion?

London Borough of Hammersmith and Fulham v Farnsworth 2000 IRLR 691 EAT is a pre-Jones decision. Here, the occupational works doctor concluded that the Applicant, a job applicant, had a history of mental illness and was likely to take time off work due to ill-health in the future. This advice was accepted by the employer. The Tribunal, supported by the EAT, held that this assumption was not justified on the facts : the Applicant had a good sickness record in her previous job and there was simply no evidence to justify an assumption that she was liable to take more time off. (See also Marshall v Surrey Police and Fielden v Edenfield Soap, both summarised EOR 98).

So is Farnsworth an example of "inappropriate" expert evidence? Or in a case where the employer is relying on medical evidence, but not in the context of a risk assessment, can the Tribunal scrutinize the employer’s decision objectively?

The Farnsworth medical report did appear to be based on assumptions not necessarily borne out by the facts. But so was the report in Jones, and what is the difference between an expert properly drawing on their own medical experience to reach an acceptable medical judgement, and their reaching unacceptable stereotypical conclusions?

1.3 The role of the expert is addressed in s58 of the DDA and in the Code (for example 4.62). Occupational health doctors are acting as the agent of the employer. In Farnsworth the occupational doctor was named as a Respondent (though due to the facts of the case rather than any matter of principle the case against them was dropped on appeal). If an expert reaches a stereotypical assumption about a disabled worker during the course of employment, are they as agents discriminating by treating the worker less favourably by reason of the disability, in a way that cannot be justified? Given the defence of s58(5), can and should they not be named as Respondents?

1.4 LJ Pill distinguishes between risk assessment and non-risk assessment type cases. What is the standard of justification applicable to non-risk assessment cases? If Jones respects the integrity of an employer’s judgement in certain cases, does that mean by implication that a Tribunal may objectively assess other types of case?

The Code at paragraph 4.6 provides straightforward examples of unlawful stereotyping where the employer has carried out little or no investigation or analysis of the facts prior to reaching a decision. There is no suggestion that subjective standards should be applied.

Mr Justice Lindsay in Heinz v Kenrick at paragraph 40 speaks in terms of a limited, and objective, balancing exercise between the interests of the employer and employee:

"such balancing as is required under s5(3) in the course of determining whether the treatment of the claimant has been justified is, as we have explained, to be with respect only to the limited issues of whether the reason for the treatment was related to the individual circumstances in question and not just trivial or minor".

1.5 The limits of the duty (assumed to be objective) are illustrated by Mulligan v Commissioner for the Inland Revenue 2 December 1999, EAT/691/99 EOR DCLD 43: the DDA does not require an employer to accept a lower quantity or volume of work; Tiquin v Abbey National plc 31 March 1999 2400947/98 EOR DCLD 43 that the DDA does not require a new job to be created by the employer for the disabled worker.

1.6 In the meantime the Framework Directive is on the horizon.

The Framework Directive, to be implemented by 2 December 2006, provides definitions of direct and indirect discrimination both of which, to some extent, are encompassed in the "for a reason which relates to" of the DDA. The defence available for direct discrimination in the Directive depends on the job requiring "genuine occupational qualifications". For indirect discrimination, a type of Bilka justification defence is proposed : indirect discrimination will occur where an apparently neutral provision, criterion or practice would puts persons having a particular disability at a particular disadvantage compared with other persons "unless that provision, criterion or practice is objectively justified by a legitimate aim and the means of achieving it are appropriate and necessary". Both the direct and indirect defences clearly require an objective assessment of the situation.

The indirect discrimination provisions are subject to the duty of reasonable accommodation, in that if an employer is under an obligation to adjust, then the indirect provision falls away. In cases such as Jones or Kenny v Hampshire Constabulary 1999 IRLR 76, where arguably the duty to adjust is exhausted or inapplicable, then will the indirect provisions apply? Ss 5(1) and 5(3), as interpreted by Jones do not fit easily with these provisions.

The Government’s Regulatory Impact Assessment in relation to the Framework Directive acknowledges that the justification defence will require amendment in this respect.

Section 5(2)

2.1 The limits on the obligation of adjustment under s6 are twofold. Firstly s6(1) :

"it is the duty of the employer to take such steps as it is reasonable, in all the circumstances of the case".

Secondly s5(2) and (4), mirroring the terms of s5(3) : a failure to adjust may be justified for "material" and "substantial" reasons.

The words "such steps as it is reasonable, in all the circumstances of the case" suggest an objective analysis. This is re-enforced by the s6(4) considerations, and the Code at paragraph 4.21ff.

2.2 Morse v Wiltshire County Council 1998 IRLR 352 EAT expressly rejects the Jones type argument that a Tribunal should do no more than assess whether an employer’s explanation was capable of being material and substantial. Instead they envisage an objective test : "In taking these steps, the tribunal must, in our view, apply, an objective test asking whether the employer’s failure to comply with its s.6 duty was in fact objectively justified". Many EAT and Tribunal decisions similarly adopt a similarly objective approach (eg EAT in Fu v London Borough of Camden 2001 IRLR 186 overruling a Tribunal decision that the employer’s decision was reasonable : "the employment tribunal appear to have considered that their task was to determine if the actions of the employer were within a "band of reasonable responses" and not, as they should, to ask themselves to form a judgement as to whether such actions were reasonable"). Indeed, no reported cases suggest the test is other than objective. But, the similarity of wording for s5(3) and s5(4) is unsettling, though there is clearly no equivalence to reasonableness in s5(1), and the Government is proposing to delete the s5(4) justification defence, on the basis that "such steps as it is reasonable" represent sufficient protection for employers.

2.3 The objective nature of the defence is reinforced by British Gas Services Ltd v McCaull 2001 IRLR 60 EAT dealing with issues of knowledge (though contrast Quinn v Schwartzkopf Ltd 2001 IRLR 67 EAT). Similarly Woodhead v Halifax plc 28 November 1999 1802483/98.

    1. What if the validity of an adjustment depends on an expert’s assessment, for example where an adjustment raises issues of health and safety? See Fu; Morgan v London Borough of Islington 10.4.2001 EAT/13/00.

Health and Safety

3.1 To what extent does the DDA modify or extend an employer’s duties in relation to health and safety? How does the DDA affect the work of occupational health doctors and other health and safety advisors?

According to the Institute of Manpower Studies report in 1993, 11% of employer reported health and safety concerns in relation to the employment of disabled people.

These concerns are reflected in the numbers of Tribunal cases that have been concerned with this issue. To list but a few : Jones v Post Office, Buxton v Equinox Design, Bragg v London Underground 23.6.99 EAT/847/98; Arboshe v East London Bus Co 17 December 1999 EAT/877/98; Morgan v London Borough of Islington, British Gas v McCaull etc and a large number of ET decisions. This concern is not reflected in the Code which does not address health and safety issues in any significant way.

3.2 Section 59 (1) of the DDA :

"Nothing in this Act makes unlawful any act done - (a) in pursuance of any enactment"

In the context of health and safety, the relevant enactments will be, primarily, the Health and Safety at Work Act 1974, the Management of Health and Safety at Work Regulations 1992, and the associated "6-pack".

S2(1) of the 1974 Act provides that "it shall be the duty of every employer to ensure, so far as is reasonably practicable, the health, safety and welfare at work of all his employees." The 1992 Regulations require an employer to carry out suitable and adequate risk assessments. A programme to avoid or reduce the assessed risk must be devised and implemented by the employer, the measure being "reasonable practicability". The employer’s resources may not be taken into account in relation to health and safety (contrast s6(4)(d) of the DDA).

The aim of the 1992 Regulations and the 6-pack is to encourage a proactive approach to risk assessment by employers. Together with the Approved Code of Practice (ACOP), issued under the 1992 Regulations, they prescribe stringent procedural requirements in relation to the risk assessment process. Although the ultimate decisions as to what steps should be taken to reduce risk remains with the employer, nonetheless the standards set are objective and are enforced if necessary by way of the Health and Safety Executive initiating criminal proceedings.

There is extensive literature on risk assessment. This covers risk to third parties and to the public, and to individual workers. Risk assessments take into account the extent, likelihood and severity of the risk, balanced against the cost of avoiding it (ACOP), issued under the 1992 Regulations, and HSG 65, Inset 11. A relatively uncompromising line has been taken in relation to the risk of injury by an employer to third parties. So R v Board of Trustees of the Science Museum 1993 1 WLR 1171 held that the duty to protect the public was breached where there was just "a possibility" of endangering public safety.

Risk assessment may lead to a decision by the employer to allow the risk to remain. So the Health and Safety Commission (HSC) in 1988 : "Tolerability [of risk] refers to a willingness to live with a risk, so as to secure certain benefits and in the confidence that it is being properly controlled" (The Tolerability of Risk from Nuclear Power Stations, paragraph 10). Again, HSC in "Reducing Risks, Protecting People" 1999, in the context of how employers should make decisions in relation to risk : "Success lies in adopting decisions which most accurately reflect the ethical and value preferences of society at large on what risks are unacceptable, tolerable or broadly acceptable, and how far we have been successful in involving the stakeholders in the decision-making process"(paragraph 99).

Few health and safety cases deal with the issue of when it is acceptable for a worker and employer to choose to accept a risk. Although now regarded as an old case significantly pre-dating the 1992 Regulations, Withers v Perry Chain Co. Ltd 1961 3 All ER 676 CA considered the merits of a personal injury claim where the worker was maintaining that the employers were negligent in continuing to employ her. She had work-related dermatitis and the evidence suggested that there was no alternative job available which did not give rise to a risk of dermatitis. The Court held that the duty on the employer was no more than one of taking reasonable care, including explaining the risks to the employee. It was not one of eliminating all risk. "I think there is no such duty at common law requiring an employer to dismiss someone rather than to retain him or her and allow him or her to earn their wages, notwithstanding that there may be some risk."

There is no specific provision in the HSWA or the Regulations in relation to safety issues affecting disabled workers. ACOP simply provides (paragraph 16(d)) that it is a requirement to "identify groups who might be particularly at risk; for example young or inexperienced workers; those who work alone; any disabled staff."

3.3 Addressing the applicaton of s59 of the DDA, Mr Justice Holland in Jones in the EAT said: "That which was said to be unlawful was not authorised or required by statute - it was not the latter which demanded a restriction on his driving, rather it was the employer’s perception of what was appropriate in fulfillment of the duties imposed on it by common law and statute."

Implicitly, the Court of Appeal do not criticise this approach to s59. (So the equivalent provisions of RRA s41(1) interpreted by the House of Lords in Hampson v Department of Education and Science 1990 IRLR 302 HL, though contrast Page v Freight Hire (Tank Haulage) Ltd 1981 1All ER 394, in relation to SDA s51(1) which appears to anticipate the Jones argument and suggest a different interpretation).

See the Code para 4.65.

The EAT in Morgan v London Borough of Islington with little hesitation overturned a Tribunal decision which had found in favour of the employer who had dismissed apparently by reason of a concern for potential legal liability. Even though the decision was primarily concerned with the inadequacy of the medical evidence obtained, the suggestion that the assessment of risk was guided by concerns for legal liability was not acceptable.

3.4 So how does the duty to adjust under the DDA relate to the duty to adjust following a risk assessment under the health and safety legislation? The adjustments have different objectives : the objective of the former is to allow the disabled worker to work, the objective of the latter is to reduce the risk of injury to an acceptable level. Nonetheless the two may overlap.

DDA reported cases do not expressly distinguish between risk to third parties or other employees, and risk to the disabled worker. Cases such as Jones, Bragg and McCaull have been concerned with risk to others, and Morgan with risk to the worker alone. Implicitly, the threat of risk to third parties, as in the epilepsy/diabetic driving cases, have adopted the "possibility" of endangering public safety approach of the Board of Trustees of the Science Museum. But what where the risk is to the disabled worker alone? The question is raised, but not answered, by Mr Justice Hooper in the EAT in Morgan at paragraph 21 :

"One might think that there may well be additional risks to the personal safety of an employed disabled person. For example, a fire may put a disabled person (and those who help him or her) at greater risk. Working from a wheelchair may not be as ergonomically sound as working from a modern office chair. The application of the health and safety provisions to the employment of a disabled person needs much thought."

Compare Rose v Bouchet 1999 IRLR 463, a part III case.

3.5 The Guidelines for Occupational Physicians on the DDA, published by the Society of Occupational Medicine in 1995 (currently under revision) recommend that "in the context of disability it is important to accept that there is no such utopia as zero risk. One should consider the concept of acceptable risk" See also the Americans with Disabilities Act : "acceptable risk".

But how can a disabled worker take advantage of the Guidelines or the concept of "acceptable risk"? Does Jones have to apply to cases involving risk to the disabled worker as well as to third parties? How can a disabled worker challenge an over-cautious employer or doctor? Under s5(2) can a Tribunal scrutinize a risk assessment to ensure that the wishes of the disabled worker are taken into account? Further, is there not a case for arguing that the DDA should impact on the employer’s exercise of discretion in relation to the risk assessment, at the very least where the risk is to the health of the disabled person alone?

3.6 Is this likely to happen? The Health and Safety Commission/DETR Strategy Statement of June 2000, Action point 32:

"The Health and Safety Commission will work in partnership with the Department for Education and Employment and the Disability Rights Commission to ensure that health and safety law is never used as a false "excuse" for not employing disabled people or continuing to employ those whose capacity for work is damaged by their employment"

Towards Inclusion paragraphs 3.61 :

"Task Force recommendation 5.40 : We recognise that some employers have concerns about the health and safety implications of employing disabled people. We recommend that examples which illustrate these concerns should be investigated and that consideration should be given as to how the concerns might best be addressed (without risking employers becoming more concerned as a result).

Government response : We have asked the DRC and the Health and Safety Executive to continue working together to identify employers’ concerns about the health and safety implications of employing disabled people and try to address them."

Nicola Dandridge, Thompsons Solicitors and Director DDARAP

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