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PREVIOUS
SPEAKERS:
Nicola Dandridge, Thompsons Solicitors and Director DDARAP
Title:
DDA
: Over-Regulation or under-protection?
Justification
and reasonableness
How far is an employer
expected to accommodate the needs of a disabled worker? Is it enough for
an employer to behave reasonably, or is their conduct to be measured against
objective standards of good practice?
The extent of an
employer’s obligations under the DDA is primarily regulated by the justification
defence and the "reasonableness" requirement of the adjustment
provisions.
Section 5(1)
- justification for less favourable treatment
1.1 Section
5(3) :-
"treatment
is justified if, but only if, the reason for it is both material
to the circumstances of the particular case and substantial."
Paragraph 4.6
of the Code expands : "material" means that the reason for
the treatment must relate to the individual circumstances and "substantial"
means not just trivial or minor. H J Heinz Co Ltd v Kenrick 2000 IRLR
144 EAT confirms that relating to the individual may refer to the
circumstances of both worker and employer (paragraph 19 approving
Baynton v Saurus General Engineers Ltd 1999 IRLR 604), and that the
threshold is low.
Is materiality
assessed subjectively or objectively? Do the requirements to be material
and substantial apply only to the employer’s decision itself, or do
they extend to the prior investigation and considerations which underpin
the decision?
1.2 Following
Post Office v Jones 2001 IRLR 384 CA, a distinction may need to be
drawn between cases in which an employer has to exercise discretion
in relation to health and safety, and cases where they do not.
Jones addressed
this issue in the context of a health and safety dismissal case that,
unusually, proceeded to appeal solely on the basis of s5(1). In the
leading judgement LJ Pill distinguishes between the two in paragraphs
25 and 26:
"The
respondent obtained what are admitted to be suitably qualified
and expert medical opinions. Upon the basis of those opinions,
the respondent decided that the risk was such as to require the
less favourable treatment.The respondent asserts in this case
that the risk arising from the presence of diabetes is material
to the circumstance of the particular case and is substantial.
The present
problem will typically arise when a risk assessment is involved.
I am not doubting that the employment tribunal is permitted to
investigate facts, for example as to the time-keeping record of
the disabled person or as to his rate of productivity. Consideration
of the statutory criteria may also involve an assessment of the
employer’s decision to the extent of considering whether there
was evidence on the basis of which a decision could properly be
taken. Thus if no risk assessment was made or a decision was taken
otherwise than on the basis of appropriate medical evidence, or
was an irrational decision as being beyond the range of responses
open to a reasonable decision-maker,.. the employment tribunal
could hold the reason insufficient and the treatment unjustified.
I cannot accept, in a case such as the present, involving an assessment
of risk, that Parliament intended in the wording adopted to confer
on employment tribunals a general power and duty to decide whether
the employer’s assessment of risk is correct."
A subjective
test is therefore proposed. According to LJ Pill, the defence requires
there to be (i) a risk assessment, (ii) appropriate expert evidence
underpinning the decision, and (iii) a rational decision. So an apparently
rational decision alone is not enough : materiality (and substance?)
require the employer to obtain "appropriate" evidence, and
to follow appropriate procedure of obtaining a risk assessment prior
to reaching a decision.
Does the materiality
have to be substantial, or does "substance" apply only to
the quality of the ultimate decision? See Lady Justice Arden, paragraphs
34 to 39.
The Code at paragraph
4.6 provides no examples of health and safety/risk assessment type
cases.
Does the Jones
ratio extend beyond risk assessments to cases where an employer places
reliance on a medical opinion?
London Borough
of Hammersmith and Fulham v Farnsworth 2000 IRLR 691 EAT is a pre-Jones
decision. Here, the occupational works doctor concluded that the Applicant,
a job applicant, had a history of mental illness and was likely to
take time off work due to ill-health in the future. This advice was
accepted by the employer. The Tribunal, supported by the EAT, held
that this assumption was not justified on the facts : the Applicant
had a good sickness record in her previous job and there was simply
no evidence to justify an assumption that she was liable to take more
time off. (See also Marshall v Surrey Police and Fielden v Edenfield
Soap, both summarised EOR 98).
So is Farnsworth
an example of "inappropriate" expert evidence? Or in a case
where the employer is relying on medical evidence, but not in the
context of a risk assessment, can the Tribunal scrutinize the employer’s
decision objectively?
The Farnsworth
medical report did appear to be based on assumptions not necessarily
borne out by the facts. But so was the report in Jones, and what is
the difference between an expert properly drawing on their own medical
experience to reach an acceptable medical judgement, and their reaching
unacceptable stereotypical conclusions?
1.3 The role
of the expert is addressed in s58 of the DDA and in the Code (for
example 4.62). Occupational health doctors are acting as the agent
of the employer. In Farnsworth the occupational doctor was named as
a Respondent (though due to the facts of the case rather than any
matter of principle the case against them was dropped on appeal).
If an expert reaches a stereotypical assumption about a disabled worker
during the course of employment, are they as agents discriminating
by treating the worker less favourably by reason of the disability,
in a way that cannot be justified? Given the defence of s58(5), can
and should they not be named as Respondents?
1.4 LJ Pill
distinguishes between risk assessment and non-risk assessment type
cases. What is the standard of justification applicable to non-risk
assessment cases? If Jones respects the integrity of an employer’s
judgement in certain cases, does that mean by implication that a Tribunal
may objectively assess other types of case?
The Code at paragraph
4.6 provides straightforward examples of unlawful stereotyping where
the employer has carried out little or no investigation or analysis
of the facts prior to reaching a decision. There is no suggestion
that subjective standards should be applied.
Mr Justice Lindsay
in Heinz v Kenrick at paragraph 40 speaks in terms of a limited, and
objective, balancing exercise between the interests of the employer
and employee:
"such
balancing as is required under s5(3) in the course of determining
whether the treatment of the claimant has been justified is, as
we have explained, to be with respect only to the limited issues
of whether the reason for the treatment was related to the individual
circumstances in question and not just trivial or minor".
1.5 The limits
of the duty (assumed to be objective) are illustrated by Mulligan
v Commissioner for the Inland Revenue 2 December 1999, EAT/691/99
EOR DCLD 43: the DDA does not require an employer to accept a lower
quantity or volume of work; Tiquin v Abbey National plc 31 March 1999
2400947/98 EOR DCLD 43 that the DDA does not require a new job to
be created by the employer for the disabled worker.
1.6 In the meantime
the Framework Directive is on the horizon.
The Framework
Directive, to be implemented by 2 December 2006, provides definitions
of direct and indirect discrimination both of which, to some extent,
are encompassed in the "for a reason which relates to" of
the DDA. The defence available for direct discrimination in the Directive
depends on the job requiring "genuine occupational qualifications".
For indirect discrimination, a type of Bilka justification defence
is proposed : indirect discrimination will occur where an apparently
neutral provision, criterion or practice would puts persons having
a particular disability at a particular disadvantage compared with
other persons "unless that provision, criterion or practice
is objectively justified by a legitimate aim and the means of achieving
it are appropriate and necessary". Both the direct and indirect
defences clearly require an objective assessment of the situation.
The indirect
discrimination provisions are subject to the duty of reasonable accommodation,
in that if an employer is under an obligation to adjust, then the
indirect provision falls away. In cases such as Jones or Kenny v Hampshire
Constabulary 1999 IRLR 76, where arguably the duty to adjust is exhausted
or inapplicable, then will the indirect provisions apply? Ss 5(1)
and 5(3), as interpreted by Jones do not fit easily with these provisions.
The Government’s
Regulatory Impact Assessment in relation to the Framework Directive
acknowledges that the justification defence will require amendment
in this respect.
Section 5(2)
2.1 The limits
on the obligation of adjustment under s6 are twofold. Firstly s6(1) :
"it
is the duty of the employer to take such steps as it is reasonable,
in all the circumstances of the case".
Secondly s5(2)
and (4), mirroring the terms of s5(3) : a failure to adjust may be
justified for "material" and "substantial" reasons.
The words "such
steps as it is reasonable, in all the circumstances of the case"
suggest an objective analysis. This is re-enforced by the s6(4) considerations,
and the Code at paragraph 4.21ff.
2.2 Morse
v Wiltshire County Council 1998 IRLR 352 EAT expressly rejects the
Jones type argument that a Tribunal should do no more than assess
whether an employer’s explanation was capable of being material and
substantial. Instead they envisage an objective test : "In
taking these steps, the tribunal must, in our view, apply, an objective
test asking whether the employer’s failure to comply with its s.6
duty was in fact objectively justified". Many EAT and Tribunal
decisions similarly adopt a similarly objective approach (eg EAT in
Fu v London Borough of Camden 2001 IRLR 186 overruling a Tribunal
decision that the employer’s decision was reasonable : "the
employment tribunal appear to have considered that their task was
to determine if the actions of the employer were within a "band
of reasonable responses" and not, as they should, to ask themselves
to form a judgement as to whether such actions were reasonable").
Indeed, no reported cases suggest the test is other than objective.
But, the similarity of wording for s5(3) and s5(4) is unsettling,
though there is clearly no equivalence to reasonableness in s5(1),
and the Government is proposing to delete the s5(4) justification
defence, on the basis that "such steps as it is reasonable"
represent sufficient protection for employers.
2.3 The objective
nature of the defence is reinforced by British Gas Services Ltd v
McCaull 2001 IRLR 60 EAT dealing with issues of knowledge (though
contrast Quinn v Schwartzkopf Ltd 2001 IRLR 67 EAT). Similarly Woodhead
v Halifax plc 28 November 1999 1802483/98.
- What if the
validity of an adjustment depends on an expert’s assessment, for example
where an adjustment raises issues of health and safety? See Fu; Morgan
v London Borough of Islington 10.4.2001 EAT/13/00.
Health and Safety
3.1 To what extent
does the DDA modify or extend an employer’s duties in relation to health
and safety? How does the DDA affect the work of occupational health doctors
and other health and safety advisors?
According to the
Institute of Manpower Studies report in 1993, 11% of employer reported
health and safety concerns in relation to the employment of disabled people.
These concerns are
reflected in the numbers of Tribunal cases that have been concerned with
this issue. To list but a few : Jones v Post Office, Buxton v Equinox
Design, Bragg v London Underground 23.6.99 EAT/847/98; Arboshe v East
London Bus Co 17 December 1999 EAT/877/98; Morgan v London Borough of
Islington, British Gas v McCaull etc and a large number of ET decisions.
This concern is not reflected in the Code which does not address health
and safety issues in any significant way.
3.2 Section 59
(1) of the DDA :
"Nothing
in this Act makes unlawful any act done - (a) in pursuance of any enactment"
In the context of
health and safety, the relevant enactments will be, primarily, the Health
and Safety at Work Act 1974, the Management of Health and Safety at Work
Regulations 1992, and the associated "6-pack".
S2(1) of the 1974
Act provides that "it shall be the duty of every employer to ensure,
so far as is reasonably practicable, the health, safety and welfare at
work of all his employees." The 1992 Regulations require an employer
to carry out suitable and adequate risk assessments. A programme to avoid
or reduce the assessed risk must be devised and implemented by the employer,
the measure being "reasonable practicability". The employer’s
resources may not be taken into account in relation to health and safety
(contrast s6(4)(d) of the DDA).
The aim of the 1992
Regulations and the 6-pack is to encourage a proactive approach to risk
assessment by employers. Together with the Approved Code of Practice (ACOP),
issued under the 1992 Regulations, they prescribe stringent procedural
requirements in relation to the risk assessment process. Although the
ultimate decisions as to what steps should be taken to reduce risk remains
with the employer, nonetheless the standards set are objective and are
enforced if necessary by way of the Health and Safety Executive initiating
criminal proceedings.
There is extensive
literature on risk assessment. This covers risk to third parties and to
the public, and to individual workers. Risk assessments take into account
the extent, likelihood and severity of the risk, balanced against the
cost of avoiding it (ACOP), issued under the 1992 Regulations, and HSG
65, Inset 11. A relatively uncompromising line has been taken in relation
to the risk of injury by an employer to third parties. So R v Board of
Trustees of the Science Museum 1993 1 WLR 1171 held that the duty to protect
the public was breached where there was just "a possibility"
of endangering public safety.
Risk assessment may
lead to a decision by the employer to allow the risk to remain. So the
Health and Safety Commission (HSC) in 1988 : "Tolerability [of
risk] refers to a willingness to live with a risk, so as to secure certain
benefits and in the confidence that it is being properly controlled"
(The Tolerability of Risk from Nuclear Power Stations, paragraph 10).
Again, HSC in "Reducing Risks, Protecting People" 1999, in the
context of how employers should make decisions in relation to risk : "Success
lies in adopting decisions which most accurately reflect the ethical and
value preferences of society at large on what risks are unacceptable,
tolerable or broadly acceptable, and how far we have been successful in
involving the stakeholders in the decision-making process"(paragraph
99).
Few health and safety
cases deal with the issue of when it is acceptable for a worker and employer
to choose to accept a risk. Although now regarded as an old case significantly
pre-dating the 1992 Regulations, Withers v Perry Chain Co. Ltd 1961 3
All ER 676 CA considered the merits of a personal injury claim where the
worker was maintaining that the employers were negligent in continuing
to employ her. She had work-related dermatitis and the evidence suggested
that there was no alternative job available which did not give rise to
a risk of dermatitis. The Court held that the duty on the employer was
no more than one of taking reasonable care, including explaining the risks
to the employee. It was not one of eliminating all risk. "I think
there is no such duty at common law requiring an employer to dismiss someone
rather than to retain him or her and allow him or her to earn their wages,
notwithstanding that there may be some risk."
There is no specific
provision in the HSWA or the Regulations in relation to safety issues
affecting disabled workers. ACOP simply provides (paragraph 16(d)) that
it is a requirement to "identify groups who might be particularly
at risk; for example young or inexperienced workers; those who work alone;
any disabled staff."
3.3 Addressing the
applicaton of s59 of the DDA, Mr Justice Holland in Jones in the EAT said:
"That which was said to be unlawful was not authorised or required
by statute - it was not the latter which demanded a restriction on his
driving, rather it was the employer’s perception of what was appropriate
in fulfillment of the duties imposed on it by common law and statute."
Implicitly, the Court
of Appeal do not criticise this approach to s59. (So the equivalent provisions
of RRA s41(1) interpreted by the House of Lords in Hampson v Department
of Education and Science 1990 IRLR 302 HL, though contrast Page v Freight
Hire (Tank Haulage) Ltd 1981 1All ER 394, in relation to SDA s51(1) which
appears to anticipate the Jones argument and suggest a different interpretation).
See the Code para
4.65.
The EAT in Morgan
v London Borough of Islington with little hesitation overturned a Tribunal
decision which had found in favour of the employer who had dismissed apparently
by reason of a concern for potential legal liability. Even though the
decision was primarily concerned with the inadequacy of the medical evidence
obtained, the suggestion that the assessment of risk was guided by concerns
for legal liability was not acceptable.
3.4 So how does the
duty to adjust under the DDA relate to the duty to adjust following a
risk assessment under the health and safety legislation? The adjustments
have different objectives : the objective of the former is to allow the
disabled worker to work, the objective of the latter is to reduce the
risk of injury to an acceptable level. Nonetheless the two may overlap.
DDA reported cases
do not expressly distinguish between risk to third parties or other employees,
and risk to the disabled worker. Cases such as Jones, Bragg and McCaull
have been concerned with risk to others, and Morgan with risk to the worker
alone. Implicitly, the threat of risk to third parties, as in the epilepsy/diabetic
driving cases, have adopted the "possibility" of endangering
public safety approach of the Board of Trustees of the Science Museum.
But what where the risk is to the disabled worker alone? The question
is raised, but not answered, by Mr Justice Hooper in the EAT in Morgan
at paragraph 21 :
"One
might think that there may well be additional risks to the personal
safety of an employed disabled person. For example, a fire may put
a disabled person (and those who help him or her) at greater risk.
Working from a wheelchair may not be as ergonomically sound as working
from a modern office chair. The application of the health and safety
provisions to the employment of a disabled person needs much thought."
Compare Rose v Bouchet
1999 IRLR 463, a part III case.
3.5 The Guidelines
for Occupational Physicians on the DDA, published by the Society of Occupational
Medicine in 1995 (currently under revision) recommend that "in the
context of disability it is important to accept that there is no such
utopia as zero risk. One should consider the concept of acceptable risk"
See also the Americans with Disabilities Act : "acceptable risk".
But how can a disabled
worker take advantage of the Guidelines or the concept of "acceptable
risk"? Does Jones have to apply to cases involving risk to the disabled
worker as well as to third parties? How can a disabled worker challenge
an over-cautious employer or doctor? Under s5(2) can a Tribunal scrutinize
a risk assessment to ensure that the wishes of the disabled worker are
taken into account? Further, is there not a case for arguing that the
DDA should impact on the employer’s exercise of discretion in relation
to the risk assessment, at the very least where the risk is to the health
of the disabled person alone?
3.6 Is this likely
to happen? The Health and Safety Commission/DETR Strategy Statement of
June 2000, Action point 32:
"The
Health and Safety Commission will work in partnership with the Department
for Education and Employment and the Disability Rights Commission
to ensure that health and safety law is never used as a false "excuse"
for not employing disabled people or continuing to employ those whose
capacity for work is damaged by their employment"
Towards Inclusion
paragraphs 3.61 :
"Task
Force recommendation 5.40 : We recognise that some employers have
concerns about the health and safety implications of employing disabled
people. We recommend that examples which illustrate these concerns
should be investigated and that consideration should be given as to
how the concerns might best be addressed (without risking employers
becoming more concerned as a result).
Government
response : We have asked the DRC and the Health and Safety Executive
to continue working together to identify employers’ concerns about
the health and safety implications of employing disabled people and
try to address them."
Nicola Dandridge,
Thompsons Solicitors and Director DDARAP
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